Wide-eyed Sara Paxton and hipster-bespectacled Pat Healy play the joint's only two employees, working each other into a lather of what turns out to be well-founded hysteria. Kelly McGillis is a surprise treat as a grouchy medium.
It's this youthful denial of vulnerability that makes West's slow-sidling haunted-house movies work. He understands the kidding way that his audience approaches horror and seems to play along with that jokey imperviousness - until rudely tearing up the all-in-good-fun contract, gouging us with actual pain.
Luke and Claire are guilty, above all, of being dumb and bored. Even their interest in the ghost that may dwell in the dark corners of the Pedlar seems tepid and lacking in conviction. The movie, clever and rigorous though it is, feels that way too.
It's not going to shake up the fright-flick world one bit, but The Innkeepers may earn affection from genre-lovers whose memory reaches back to before "The Blair Witch Project."
For too long, this movie asks us to be interested in something that rarely in the history of the service industry has been sustainably entertaining: how dull certain jobs can be.